RESERVATION CANCELLATION CONDITIONS

RESERVATION CANCELLATION CONDITIONS (depending on the chosen Rate type):

EARLY BOOKING SUMMER RATE for stays from 6.6.2021 to 11.9.2021:
  • Free of charge cancellation up to 14 days prior to arrival until 14:00 hours (CET)
  • Valid credit card required as your reservation guarantee.
  • If you do not have a credit card a guarantee prepayment of 30,00% of the reservation value is required.

  • Guarantee prepayment for clients without credit cards is accepted up to 5 day(s) after making of reservation.
  • You will be informed if your credit card is declined for preauthorisation. In case we cannot charge your credit card, your reservation will be cancelled.
  • In case of cancellation 14-7 days before arrival, we charge a cancellation fee of 50.00% of the reservation value.
  • In case of cancellation 7-1 days before arrival, we charge a cancellation fee of 100.00% of the reservation value.
  • In the case of a guest no-show without prior cancellation, your card will be charged in the full amount of the reservation.

SPECIAL RATE: for all stays until 5.6.2021 and from 12.9.2021 to 28.12.2021

  • Free of charge cancellation up to 7 days prior to arrival until 14:00 hours (CET).
  • Credit card is required as a guarantee for your reservation.
  • In case of cancellation 7-1 days before arrival , we charge a cancellation fee of 30.00% of the reservation value.
  • In case of a guest no-show without prior cancellation, your card will be charged in the full amount of the reservation.
    • Season 102. 01.- 01. 04., 10. 10.- 29. 12.
    • Season 202.04.-25.04., 02.05.-21.05., 12.9.-9.10.
    • Season 326.04.-01.05., 22.5.-23.6., 01.-09.-11.09.
    • Season 424.06.-16.7., 22.8.-31.8., 30.12.-2.1.2022
    • Season 517.07 - 21.08.